Frequently asked questions

Is SwapRound free?

Yes. Anyone can list, browse, and trade for free. Round+ is an optional membership ($6.99/month) that adds Neighbor Points and a flat $1.49 Safety & Platform Fee instead of the free-tier fee.

What's the difference between free and Round+?

Free-tier buyers pay a percentage-based Safety & Platform Fee. Round+ members pay one flat $1.49 fee per trade and can earn and spend Neighbor Points.

How do I cancel Round+?

Cancel any time from the SwapRound app. Your membership stays active until the end of the current billing period.

Is it safe to meet up with a stranger?

See our Safety page for what we check and what to check yourself before meeting up.

What can't I list?

Recalled products, weapons, tobacco, alcohol, age-inappropriate content, and counterfeit goods aren't allowed. See our Terms for the full list.